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Good luck getting a return. Easy to use parts catalog. I have seen other reviews recently, and apparently, if an item is damaged it is the same process. They sent me the wrong part and refuse to refund me the money. RockAuto has existed for quite many years and has gained a strong reputation in the auto parts market. If not, they are not here to help! Avoid this company at all costs. Not hard to have a simple chat system for times like this. Love these guys but they are not perfect. Yes, RockAuto is legit and reliable; youd definitely receive the order you placed. Second time, despite the part saying it was OEM quality it was trash and barely lasted 8 months, of course, they want me to pay for everything before they even considering sending a new part. DO NOT DO BUSINESS with the piss poor company! Yes, they do. RockAuto makes buying cheap parts directly from manufacturers easy. Should try and it is free. Waste of time never buying from them again. Their prices are also very good. var wozone="10800",wouser="piggypop3", wobanner=0; Champagne This is the version of our website addressed to speakers of English in the United States. The limited warranty will reimburse you for a prorated percentage of the batterys original price if it fails during the warranty period. I believe Rock Auto is a sponsor of this forum and as such offers a 5% discount code somewhere on this forum. Most of their batteries come with a three-year replacement warranty, meaning if the battery fails during that time, you can replace it at no cost. Parts don't match what is pictured and don't fit vehicle. I put two in my shopping cart just to see what shipping would cost. The group sizes are printed on the battery, and an H8 Interstate battery will be the same as an H8 EverStart. This is usually because the part (or parts) that you have in your basket are being shipped from multiple warehouses, meaning multiple shipping fees. Failed in the first mile. I have lived at my residence since 2007 - NEVER had a driver did this before!!! Monaco I put the boxes in my trunk, had my car guy install them the next day and was happy as a clam. To make matters worse, the part has been shipped overseas and gone through customs already. Rock Auto had the cheapest price compared to other major part sites. These manufacturers are located all over the US. It already has many loyal customers; however, some customers insist that they didnt have a great experience shopping from RockAuto. I never leave reviews good or bad but this company is so bad I had to find the time. However, if a battery is fully depleted, it will need to be replaced. Alligator 4X4 enthusiasts and racing teams have long relied on AGM batteries to withstand extreme vibrations off-road and on the track. Reordered, got correct one but damaged. The Place du Vieux March, or Old Market Place, is best known as the place where Joan of Arc (Jeanne d'Arc) was burned at the stake in 1431. Many people who work there also wrench on their own cars and are knowledgeable about auto repair. Took to shop for install was for ford. Easy to use parts catalog. Try: With free admission this is a place for the whole family to enjoy. Their website said it would be there if I paid $106. Their website gave me the option to shop for batteries by brand or a specific make and model of car. We have maps with routes marked ranging from On the RockAuto parts website, the side panel provides quick navigation to find the parts of any auto brand. The solution to this is to always ensure that the part you are buying comes from one warehouse only. The downside is that replacement batteries are so expensive that they start to rival the operational costs of a 30-ish mpg car when you stretch out to the 150,000-200,000 mile operational life. While I 99% agree with you guys, let's not forget that Mazda thing where some aftermarket filters can suck the anti-drainback into the engine and destroy it. Throughout the old city you'll find charming half-timbered houses of all sizes, well-preserved and evoking the city's history. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. That pretty much sums up Walmart when it comes to auto parts: They cover the basics and offer the best prices, but dont expect much variety. When you place an order on RockAuto, the order is sent to the supplier of the auto parts ordered, and it gets shipped from the suppliers warehouse. Second time it happens, first time they sent the wrong spark plugs for my Navigator, they just said to my face you are wrong the parts are right when I have the car taken appart and in front of the mechanic. Basque Region A relationship with a trusted mechanic is second only to the one with your spouse. Shipping from RockAuto will usually take a little bit longer than if you were to buy the part directly from one of the big part stores. So I ended up selling them on craigslist. . Yes, RockAuto sells both Original Equipment Manufacturer (OEM) parts as well as aftermarket parts. cristianosham wrote: Bs on that dealer. Their return process does though. They messed up my boyfriends address, he contacted them thinking they would fix it. Walking through the old city you'll pass under the Gros Horloge, a large ornate clock in a Gothic belfry and a major landmark in Rouen. Which is exactly my point about cars becoming appliances. It was pretty smooth until I needed help from customer service. First order never arrived - even though the address was correct. We may earn revenue from the products available on this page and participate in affiliate programs. To request AAA Battery Service, call them or go online. I believe both Majestic and Bernardi are alsoHonda dealerships that offer Honda parts at a discount. Ordered 2 ball joints for my firebird. (adsbygoogle = window.adsbygoogle || []).push({}); Rouen lies on the Seine River in Normandy, just a couple hours northwest of Paris by car or train. Anyone can write a Trustpilot review. attractive seaside town with a good selection of shops and restaurants. everything that was returned was approved without problem, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Burgundy Travel Details FAQ Terrible customer service, while pretty close to non existent. Reserve capacity measures the number of minutes of reserve power the battery has at a specific load. 2022Recurrent Ventures. The site navigation is super easy but sometimes it helps to know the actual part number. You shipped one the 8th. They shipped 100% first order and it was cheaper! Apparently, these are the important tips and answers you should know about RockAuto parts. If you find that the parts you need come from multiple different warehouses, then I would check Amazon.com and Carid before ordering to see if you can get a lower price there. We use cookies to ensure that we give you the best experience on our website. Picture shows damage. Purchased a hard to find head light assembly from "Rock Auto" (a$$ auto) and as they only had one side in stock for my Kia Amanti I received the left side and set the package aside to wait for the other side to become available, which happens to be 5 days after there ridiculous policy, and opened up the box that was in great condition to find another box in very good condition - opened it to find light assembly busted in 3 places! I was charged and never refunded. why???? Rockauto has been fucking LEGIT for me personally for about 10 years. Corsica No packing slip in a RockAuto box. The parts you buy from RockAuto are 100% original because they are shipped from the manufacturer or wholesale supplier. Have to pay for return shipping for part that was never meant to go on my vehicle. should you put toys in puppy crate at night; . 239271764? Not worth it. Check YELP and other sites before buying. I ordered from them a lot. Haven't really had any experiences with more high value parts like some other negative reviews mention. Normandy Loire Valley 3-Days Trip with Mont Normandy 2-Days Discovery Trip with D-Day Two Days Private Tour to Normandy from Paris, Les Jardins du Sculpteur Jean-Marc de Pas. Unlike other auto parts supply websites like PartsGeek.com or Autozone.com, RockAuto has no brick-and-mortar stores. Got to ship back on my dime cause they don't do the work upfront. Maybe it's not. They carry Autocraft, Die Hard, and Optima batteries, name brands that consistently get high ratings. Another reason why RoackAuto shipping fees are expensive is that the parts you have in your car may be shipping from different warehouses. Also, dont expect amazing customer service or easy returns, because thats not who they are. The best RockAuto alternatives really depend on the car that you own. Youve got questions. Unfortunately I had to give them one star so I could write this review, though they arent even deserving of that. Take your blood pressure meds before attempting this. Replacing a car battery was one of the first things I learned to do on a car. Tip for consumers:Never order from RockAuto. FedEx won't do anything about it either. regards, I do not have a have a order number and it would not take my email how do i find out about my order, Trying to find out for a nissan altima 2008 how much for a coil, Hi i just received my part for car and the order number is wrong and a piece is missing. On the RockAuto parts website, the side panel provides quick navigation to find the parts of any auto brand. Get your vehicles next battery from one of our top picks. DO NOT ORDER FROM THIS COMPANY! Tip for consumers:Get the part number from a well known manufacturer from this sight then see if you can get it from your local supplier, good chance you'll be glad you did Products used:Automotive parts, alternator in this case. I recently purchased 6 set of denso 3297 from seller "G.P.S" on amazon. Now they are demanding me to send a part on my own expense back to them. Or your company for that Matter. SAME NOTORIOUS,INTENTIONAL,ARROGANCEE, ON LINE AND OFF LINE NO SUPPORT NO LABLE,NO RTRN CANCLING ROBOT AND UN PROF BAD BUSINESS 2 PT REVIEW AND THEIR BIAS OR INFLATED TOP 1 WHO IS MECHENCICAL AND OPERATOR AND WHO KNOWS ONLY 1 BAD BUSINESS NO WAY TO COMMUNICATE PARTS CHEAP NEVER SATISFY CHANGE BUSINESS PRACTICE KEEP REWIEWING TO CHANGE THE ROCK BUSINESS POOR PRACTICE.ROCK AUTO THINK WE ARE THEIR EMPLOYEE TO DO THIER LEG WORK AND WAIT FOR THEIR NO SERVICE. Paris Picture of what I received. ), Car Brake System Parts Explained in Detail. One was $17 and the other was $22. They have tons of different parts to choose from. Now i check and you are saying everything was shipped. Each warehouse has standard shipping; hence, combined, the shipping fee youd get to pay may be extremely high more than you expected. Is there anything Amazon doesnt sell? Good to rest, to read a book and recharge battery, especially during spring and summer time. Nearby is the ornate Palais de Justice, with its beautiful Renaissance decor. We also ensure all reviews are published without moderation. But recently their descriptions became not truthful and their matching capabilities became far from perfect. A: The most common symptoms are dim headlights or the starter cranks slowly or makes a clicking noise. Museum of Copper Pans and Lace in the Cour du Foyer classified as a Historic Monument. In the Vehicles & Transportation category. Battery. They incorrectly list parts that won't fit your selected vehicle, then make you pay for return shipping, even when they were at fault. This company should be investigated for fraud! RockAuto sells auto parts from over 50 car manufacturers, including popular brands like Toyota, Nissan, Lexus, Dodge, Jeep, Chevrolet, Volvo, Volkswagen, Fiat, Bugatti, and many others. It was a set of headlamp assemblies. However, RockAuto confirms that they carefully inspect all auto parts it lists on its website so, they are all Good Quality, regardless of whether they are OEM or aftermarket. A city with a long history and plenty of medieval architecture, Rouen is also a modern city known for art and culture. Regions of France rich environment showing diversity in marine life and terrestrial habitat. We do sell many remanufactured parts. We use dedicated people and clever technology to safeguard our platform. I asked to talk to a manager and they refused. As an Amazon associate, I earn from qualifying purchases. No clue how they would handle a battery on warranty. Loire Valley I tried several vehicles, including some weird stuff like a 1956 Studebaker Flight Hawk and a 1981 DeLorean. 6. Cte d'Azur (Riviera) Instead, they simply connect you directly with manufacturers, so that you are buying directly from the factory that made the part. Manche Iles Express takes one hour, departures every day. If you dont, we cant help you with dating advice or advice about dating your mechanic but we can help you find the best place to buy a battery. Starter Shop By Category Batteries, Starting and Charging Brakes and Traction Control Collision, Body Parts and Hardware Cooling, Heating and Climate Control Drivetrain Electrical and Lighting Emission Control and Exhaust Engine Management EV Drive Motor and Components External Engine Filters and PCV Fuel Delivery Gaskets Cost me more money and time than just going to a local parts store and actually getting the correct part We paid extra for expedited shipping via DHLExpress. To return a item to RockAuto, go to their . indigenous plant life. RockAuto has a rating of 1.53 stars from 1,316 reviews, indicating that most customers are generally dissatisfied with their purchases. I used the RockAuto on-line return system. I took pictures of both orders. Rouen is a great place to begin your explorations of Normandy. After asking them to return the express shipping costs, their support closed ticket and stopped responding. Cars With 3rd Row Seating And Good Gas Mileage. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'motorask_com-large-mobile-banner-2','ezslot_8',166,'0','0'])};__ez_fad_position('div-gpt-ad-motorask_com-large-mobile-banner-2-0'); Rockauto is usually slower by at least a day. Alsace-Lorraine cater for all abilities. They will recommend and sell you a battery tester and a book on how to change your battery, but they wont come to your house. I bought a brake kit for my BMW but 3/4 of the parts in the kit were unavailable AFTER they took my money. While the actual products prices are fair and competitive, the shipping fee is what may turn you off RockAuto. there is a whole lot of ranting and raving against rock auto. Realized it was a little more difficult for myself to install. It has been there for a long time and has a massive catalog of available products, including OEM products. Verification can help ensure real people write reviews about real companies. But, to rob customers who are often trying to keep a vehicle working that they need to make the little money they need to stay afloat? I shipped a gas tank and fuel float indicator to my mechanic. The FEDEX driver who delivered my package left it within full sight of the public, instead of behind the security door. Core charge is very expensive and now they're charging me to ship back their core can't get anyone on the phone or email. You have to jump through about 10 different hoops for a refund. Do not use this company for a fuse, you WILL GET SCREWED! Also, there are no items qualified for free shipping on RockAuto; all products come with paid shipping. Until now. Thank you Rock auto. No phone to call at rock auto. Nestled in the Thar Valley the Abbey was I've ordered three different parts from them in two orders. 12 options available. Famous for its copper pan industry and bell foundry, one of the last working Bell foundries in Europe. Convenience separates Advance Auto Parts from the other stores. Wix filter is $4.50 on RockAuto too. The last time is a few weeks ago I had a problem where Fedex France required a statement from me, and here attention, a statement that this is a shipment for me and that I need it. I stay away from the cheaper brands offered. Not where it's supposed to be. You're just in the way when it comes to them doing business. But, there are quite many things you may not have known about RockAuto Parts. I'm unsure if it's because they were close by or what. The cost of shipping is often lower than orders from Europe, excluding the prices of parts which are obviously lower than in Europe. Unlike Advance Auto Parts and Walmart, Amazon does not offer free battery testing or installation. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'motorask_com-large-leaderboard-2','ezslot_5',156,'0','0'])};__ez_fad_position('div-gpt-ad-motorask_com-large-leaderboard-2-0'); Larger part stores probably dont negotiate as aggressively as this. Bought an intermediate shaft which I thought was the right part because I verified it with vin number when really it was not the right part. We pride ourselves on our no-nonsense, well-researched advice on everything automotive. See Mill Eco Museum, Brouains - 40min from La Crepelliere. Tip for consumers:Do not use overnight delivery for an option, you will get it 2 days later. Paid a pro to install. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. J. Out money and pissed off due to negligence and their innacuracy fitment wise. - See 267 traveler reviews, 167 candid photos, and great deals for Rouen, France, at Tripadvisor. Below, Tiny half-timbered house, Rouen. do polki diamonds sparkle. No listed service email, and one phone number listed, and that's not answered. Cores and returns have never been a problem. Not all car batteries are the same size, so make sure you get one that fits. Does Rock Auto Sell All Auto Parts? Dont buy cheap parts and then blame RockAuto for the part not being good quality. The battery indicator will be displayed to the right . This is the worst experience I ever ever had doing business with a company in 57 years of life. Not suitable for a night visit as it is closed. Its not worth ordering from this disorganized and incompetent business. While Advance Auto Parts is not as cheap as Walmart, you can save up to 30 percent if you order online from their website. Now there is no order number again. it is my part .i paid for it. Electrical Battery Battery Parts | RockAuto Get in the Zone - Free Next Day Delivery and Free Pick Up at over 6100 auto parts stores. I tried to cancel an ordered part within an hour, and no luck. How long does RockAuto take to deliver? Car batteries vary by type and size. ( 42 reviews ) Website: www.RockAuto.com. They also do not offer free battery testing or installation, and they will not ship a battery to your home. ACDELCO LN1AGM. RockAuto parts do not ship from RockAuto itself. I have been using Rockauto frequently for over 5 years. An exhibition containing more than 600 Whiskey worked for me. I ordered front hood struts for my BMW from these guys. Autocareaids.com is a participant in the Amazon Services LLC Associates Program. The group size provides the physical dimensions of the battery. Answered: Planning to catch TEOR 3 (I believe is a tram) from Mont-Roboudet to Theatre des Arts, then change to Metro going to Gare-rue verte. While the part itself might be a little more expensive, youll make this back with lower shipping costs. RockAutos method of categorizing auto parts is the best youd find out there. They've disconnected their phone lines, as a customer you are just screwed. Love rock auto! Can you return items to RockAuto? I've probably replaced a dozen batteries under various. I also focused on national chains that everyone knows. They carry good quality parts and they carry crap. As an example, here are my two last orders: I placed a $20k order (yes you read that right). There low prices aren't worth it. There are affiliate links on this article. Value 522. I'm on Maui, HI. RockAuto is as safe as other reliable modern auto parts stores that exist online. Reviewers complaining about RockAuto most frequently mention customer service, wrong part, and return shipping problems. Finally, I read professional and individual reviews of those places and the brand they offer. About 28 kilometers (17 miles) west of Rouen stand the ruins of the Abbey of Jumiges, a historic, atmospheric site that makes for a nice excursion from the city. Now I have to eat the shipping twice because they have no customer service. I purchased various filters and transmission oil and the experience has been great with the lowest prices on the market. AutoZone is your trusted source for automotive parts, accessories & repair advice. The goal was to find the place with the best combination of product, price, and service. Your payment details are well-secured. Practically, RockAuto parts are sold at a cheap price because youre buying different from the wholesale supplier; so, youre buying the parts at wholesale price (not the retail price). All Rights Reserved. Therefore, allowing for it to go missing. Guided Tours Some things work out great. Again, I lost the money. Theyve added a product to their cart and realized that the shipping is going to cost more than the part itself because its coming from multiple warehouses. Is Chevron Gas Better? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'motorask_com-box-4','ezslot_2',158,'0','0'])};__ez_fad_position('div-gpt-ad-motorask_com-box-4-0');RockAuto has a range of different parts, from super cheap generic parts, to brand-name parts. However, keep in mind though, that you get what you pay for. RockAuto. However, its important to reiterate that RockAuto prices are only the cheapest if you keep the number of warehouses that your parts are shipping from to a minimum. If you continue to use this site we will assume that you are happy with it. Now, the shipment will be multiple days late which means we have to pay extra for the rental car. XG3593 is a little bigger than the stock filter but it fits fine, and Fram Ultras are great quality. A: Dead car batteries can be revived with a jump-start. . I will warn ABSOUTELY EVERYONE considering this site. Because they can. Returned got refund (good). I should get a huge discount. Reply with quote. PLEASE, check ALL resources, leave RockAuto as a last resort; if you don't, you may find yourself in a worse financial situation than need be. The Atre de St-Maclou, near the church of the same name, was a burial ground for plague victims, and its macabre decor reflects this. Very frustrating. Customer service is nonexistent. Recieved it yesterday you canceled the other part order for no reason no worning?. GET THE PART NUMBER, DO NOT TRUST THE CITE AND CHECK THAT IT IS THE PART YOU WANT, DON'T READ DESCRIBTION ON ROCKAUTO. Provence-South The gardens are only a short bus ride from Rouen centre. Email Address: Help . Due to physical condition cannot install myself. An If you do not remember your password, please use the 'Forgot Password' link below. The EV maker has emerged in 2023 as the leader among China's Tesla (NASDAQ: TSLA) wannabes. An exceptional regional park of You plug in information for your vehicle and they give you options to buy parts that are incompatible, THEN, due to the error of the company, you have to pay to return and get a partial refund. However, RockAuto shipping is quite expensive and the company doesnt ship overseas. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'motorask_com-mobile-leaderboard-1','ezslot_14',111,'0','0'])};__ez_fad_position('div-gpt-ad-motorask_com-mobile-leaderboard-1-0');Although RockAuto parts are cheap, shipping can get very expensive. Montjoie-Saint-Martin - 40min from La Crepelliere Impossible to return as I have to ship across the border. I highly do not recommend this site if you need parts right away. Information provided by various external sources. [/TD] [/TR] [/table] Post author: Post published: September 19, 2022; These are the same suppliers who provide parts to all of the major car part stores in the US. The Cathdrale Notre-Dame,often painted by Monet, lies just beyond the Gros Horloge, at the end of the Rue du Gros Horloge. Now, FEDEX is willing to assume responsibility, but RockAuto will not do the claim (or, provider a "Shipper Waiver"). It should be 12 or 12.5 volts. Must visit AutoAnything.com! Spent over $300 total(steering rack ad return shipping) only to find out I could pay another $29.17 for part to be returned. The heart icon on a RockAuto listing means that other people have bought the part and its a good seller. And all transactions cost you. I cannot believe all these bad comments about your companies service after the purchase. Of course, I wrote to the customer service and came across a stubborn clown who stubbornly tried to make a fool out of me, only when I threatened to make a complaint in Paypal the matter was clarified. Orders arrive within a week and I live in France. This icon is there to help you decide which car part to buy when you are looking at multiple options.

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