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Request your free Webex trial today! To place an order, contact your certified Cisco partner or Cisco sales agent. Webex Suite is a cloud only option. Duo is engineered to provide a simple, streamlined login experience for every user and application. You can then access that content at any time and simultaneously analyze content with other people. Control hub XoD license management is now available for Device Admin and Partner Admin roles. This means that if you remove licenses from the organization assignment, users who already have those licenses are not affected. We've also added support for more languages, including Thai, Russian, Polish, Korean, German, and French. Table 1. A small, lightweight wearable computer with a transparent display for hands-free work to provide a highly collaborative and real-time way for frontline workers to get high value work done smarter and faster. Sign in with a Webex username and password. Enhanced Survivability Solution option for Webex Calling Dedicated Instance provides a virtual application deployed on-premises as a remote node to the Dedicated Instance UCM cluster which ensures all call control functions and 3rd party integrations are preserved during cloud service interruption. We've added support for more languages, including Thai, Simplified Chinese, Russian, Polish, Portuguese, Korean, German, Italian, and French. Organization-based assignments always apply to new users as you add them to your organization. Webex Calling is the latest Cloud Calling offering that delivers proven enterprise-class Cisco hosted calling functionality. If you don't see the Attendee account column in the CSV file, contact the Cisco Technical Assistance Center (TAC) to enable this feature for your Webex site. No software updates will be available from Webex Expert on Demand for Glass Enterprise. It includes a base software license, 250 system management licenses, and API integration licenses. You can either enable license preservation or disable it. These data formats may not be suitable for use outside the United States and Canada; manual modification of the exported files may be required. To use your RealWear HMT, find your dominant eye and where to wear the RealWear HMT. No software updates will be available from Webex Expert on Demand for Glass Enterprise. It happens when you save the change. Expert on Demand Cisco Webex Hands Free Smart Glasses - RealWear People can use the associated services when they become Active (when they sign in to Webex for the first time). You can assign these licenses manually if you prefer, or set up a new license assignment before you add new users. Start a . For more information, see Join an Ongoing Meeting. Industry experts McGee-Smith Analytics outline how four companies leveraged . Move work forward in secure workspaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. Use voice commands and head gestures with Expert on Demand to securely call an expert or a team of experts to collaborate and guide you in your day-to-day on-site activities. Cisco announces the end-of-sale and end-of-life dates for the Cisco Webex Expert on Demand - User-based License. With SME, enterprises can: Table 5. Stay up-to-date with the latest release info and feature updates for current and past versions. Cisco Unified Communications Manager SME helps enterprises create a centralized architecture to more easily and efficiently manage and evolve their networks as collaboration needs change. Table 2. Webex Expert on Demand Release Notes Headsets Cameras Desk Series Room Series Board Series Phone Series Accessories. See Set up automatic license assignment templates for Webex Calling users for more information. This integration lets you open Augmentir from the Webex Expert on Demand app for AI-Powered workflows and guided instructions. If you select a Webex Meetings license, the wizard has another page. Both Webex Calling and Webex Calling for SP provide an enterprise license delivering a full-featured, robust offer targeted to an organizations knowledge workers. If you assign a license to a new user at the same time of creation, then the organization-based auto license assignment wont apply to that user. Impressively secure. Table 5 describes the add-on features that can be purchased on top of your subscription and the availability of each add-on feature based on the designated buying model as well as the availability of each feature to users with a cloud, on-premises, or partner-hosted deployment model. So, if you have two sites with different group assignments for each, then when you move users from one group into another, the result is those users get licenses for both meetings sites. The Webex Customer Experience platform of solutions provides enterprise-grade capabilities for building fully connected and satisfying interactions for customers. Webex Webinars with Webcast will features such as the ability to broadcast live with Q&A, polling, and feedback via chat (Webcast up to 100,000 capacities). What's new in Webex Expert on Demand - Webex Help Center The Expert on Demand user must share their screen before the remote user can request control. Get secure, all-in-one team collaboration from Webex. Add-on features buying model availability. The original audio version of each voice message remains within Cisco Unity Connection and is available to the user anywhere, anytime. If you choose Existing users, you can also decide to Preserve licenses for existing users. Remote Webex App users can now take control during a call with an Expert on Demand user. Collaborate securely at home, in the office, and everywhere in between with a free enterprise-level Webex trial. You should disable the preserve licenses option if you want to remove licenses from users who already had them. See this link for details- https://support.google.com/glass-enterprise/customer/answer/13417888). CUBE has a wide range of capabilities that may be used to secure, monitor, and maintain business-critical connections and to ensure compliance with industry standards. Power on and sign in Sign in on your device using a QR code or your Webex credentials. The on-premises software and license Product Authorization Keys (PAKs) are available through the links provided in the eDelivery email that will be sent to the email address(es) provided on the order. Webex Expert on Demand enables hybrid work by bringing collaboration to the frontline with augmented reality devices. You can then access that content at any time and simultaneously analyze content with other people. Photos can be annotated and shared with direct contacts or with a space depending upon the type of call. Configure automatic licensing for users at the group level. Webex Edge Connect is suitable for customers who have a cloud meetings solution coupled with an on-premises calling solution. This is useful for organizations that share devices between multiple people and user accounts. Send a message directly to an expert or in a space. When you zoom in on a shared screen, you can use your head movements to pan around the screen. Fixed up the RealWear HMT. An Enterprise Agreement (EA) covers all Knowledge Workers (KW) in an organization and allows for 20 percent growth with additional value-added benefits to cover organizational needs. Click Next to choose the account type: The attendee account type isn't available for users with the Webex Site Administrator role. Webex Edge Audio is suitable for customers that have a cloud meetings solution coupled with an on-premises calling solution. Cisco announces the end-of-sale and end-of-life dates for the Cisco Webex Expert on Demand User-based License. It includes busy lamp field and Cisco Jabber presence. Before you sign in to Webex Expert on Demand, check if another user is already signed in. Cut time to resolution Expert on Demand lets you operate the RealWear HMT-1 completely hands-free. Get additional file storage in addition to the pooled 24 GB of file storage per knowledge worker or 20 GB of file storage per named user in the standard offer. Deliver highly effective training in an online virtual classroom in real-time on-demand. You should only synchronize those Active Directory groups with a Group Policy. No growth is included. You can sign in to use Webex Expert on Demand using either a QR code or by entering your Webex username and password. Clear the box if you want to use the assignment to remove licenses from users. Frontline workers have access to instant help from experts at any time, from anywhere in the world. Set up automatic license assignments in Control Hub, Users will also lose any manually assigned licenses if the. Power on and character in. Webex automatically assigns the licenses, so that group members can use those services when they become Active. Webex Hybrid Services include Call Service, Calendar Service, Directory Service, Video Mesh, and Data Security Service. Stay up-to-date with the latest release info and feature updates for current and past versions. The robust directory can handle up to 100,000 contacts and synchronize directly with Active Directory. Duo offers Essentials to protect your applications by using a second source of validation (like a phone or token) to verify user identity before granting access. Webex Assistant interacts with you to help with note taking, action items, reminders, closed captioning, and more, all controlled by voice command. Cisco UAC Advanced offers a power queuing engine that helps manage several calls from many sources. Webex Meetings - Webex by Cisco Photos can be annotated and shared with direct contacts or with a space depending upon the type of call. The product is no longer for sale after this date. 3. Sign in to https://admin.webex.com, and go to the Users page. Product part numbers affected by this announcement, Expert on Demand Right to Use Entitlement. Group-based assignments always apply to new users who join the group. Named User (NU) is a per-user subscription that enables customers to provide Webex Meetings or Calling services for individuals, teams, or departments and add additional entitlements as adoption grows. These services are not available for Webex Calling for SP. Cisco Collaboration Flex Plan 3.0 Data Sheet - Cisco If users are in multiple groups, then those users are assigned licenses from all the license assigments applied to the groups theyre in (unless there are duplicate licenses). Release notes April 4, 2023 Version 1.9.3 (no version change) RealWear Navigator-520 is compatible with Webex Expert on Demand. Configure your RealWear HMT for use with Webex Expert on Demand. For more information, see In-call controls. Assign licenses to existing users in Control Hub. These opportunities helped us recognize the need to produce guided workflows that modernize equipment operations and reduce the learning curve for operators. Webex Calling for SP is a cloud calling offer targeting service providers that delivers a proven enterprise-class cloud PBX. The answer is simple: a single platform with calling, meetings, messaging, polling, webinars, events, async video, and more. In the Assignments tab do one of the following: Select from the available services (Calling, Meetings, Messaging, Contact Center) to assign to this group's new users. Customers are encouraged to migration to the device based Expert on Demand licensing under A-FLEX-3 subscription. In some organizations, wearable devices with Webex Expert on Demand installed, are shared between multiple people, and user accounts. Expert on Demand for Government - Webex Blog You'll see the name of the person who's currently signed in, at the top of the menu list. You can uncheck the Basic Meetings option so that users aren't automatically assigned with Basic Meetings licenses. Committed billing Invoiced monthly in advance for the duration of the audio service subscription term, based on a monthly committed dollar amount (minimum of $99 per month). Stay up-to-date with the latest release info and feature updates for current and past versions. Cisco Calling Plans are managed natively from Webex Control Hub and are billed from Cisco (throughpartners). View with Adobe Reader on a variety of devices, https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html, https://www.cisco.com/c/en/us/products/eos-eol-policy.html, https://www.cisco.com/c/en/us/products/warranty-listing.html. Entitlements can be purchased per user with no minimum. In Webex Calling Dedicated Instance deployments, additional group voicemail boxes can be added up to the total capacity available on the dedicated instance, but may not exceed available capacity. In such cases, Webex assigns the licenses from the oldest subscription until they are all used, and then moves on to the next oldest subscription. Engage participants with online presentations and video and by using the feedback tools, polling, threaded Q&A and chat . Migrate certain phone models from enterprise firmware to MPP firmware. Cisco Demo. In addition to traditional telephony features, it provides advanced capabilities such as video. You'll also see notifications a few minutes before a scheduled meeting begins, letting you choose to join the meeting early. Local toll call-in number(s) are provided for participants in covered countries to join a Cisco Webex meeting. But if users are in multiple groups that assign host licenses and attendee roles for the same Meetings site, then users are only assigned host licenses for that Meetings site. Contact Support The device searches for a QR Code to scan to perform configuration. Cisco TelePresence Management Suite provides complete control, management, and scheduling capabilities of telepresence conferencing and media services infrastructure and endpoints. Each knowledge worker has unlimited access to global toll call-in plus bridge country callback and bridge country toll free services. Secure, all-in-one team collaboration from Webex. If you want to assign these users with an attendee account, you must remove their administrative privileges for that Webex Meetings site. RealWear Navigator-520 is compatible with Webex Expert on Demand. The Cisco Calling Plan is a new offer that provides Cisco Public Switched Telephone Network (PSTN) connectivity to Webex Calling customers. To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications. Use Expert on Demand to call a colleague, start a space meeting, or join an ongoing space meeting. During a call, unintended usage of numbers in the conversation are recognized as dummy commands and ignored. Webex Expert on Demand empowers frontline workers to safely collaborate with the right experts, no matter where they are. You can now move the annotation cursor around the screen using your head movements. See Group management for details about group creation in Control Hub and Cisco Directory Connector for information about how to synchronize your groups from Active Directory with Webex. When you select Existing users, we select Preserve licenses for existing users for you. During a call, unintended usage of numbers in the conversation are recognized as dummy commands and ignored. Group Voicemail offers the ability to create a voicemail and fax inbox that can be shared by a group of users within an organization. Speech Connect is a speech-enabled automated attendant that is included as part of Cisco Unity Connection. You can also choose to have the assignment apply to Existing users. You can now join ongoing meetings in group spaces. Platform and messaging add-ons. Augmentir & Webex Expert on Demand empower frontline workers Named User (NU) is a per-user subscription that enables customers to provide Webex Meetings or Calling services for individuals, teams, or departments and add additional entitlements as adoption grows. Read about how automatic licensing works, and how to set it up for your organization's groups or users. Webex Expert on Demand on Glass | Webex App Hub Customers are encouraged to migration to the device based Expert on Demand licensing under A-FLEX-3 subscription. Professional the full-featured tier for employees and contractors who use multiple communication devices as part of their job duties. Webex Expert on Demand on Glass provides an immersive collaboration experience that supports natural voice commands, gestures on touchpad, and head movements to accomplish routine tasks. Each knowledge worker has unlimited access to VoIP. To confirm that the device has been configured, say NAVIGATE HOME and check the time and date, as well as the wireless network. Cisco Unified Communications Manager (UCM) Cloud delivers proven enterprise-grade unified communications and collaboration as a service, with the features and benefits of Cisco IP phones, mobile devices, and desktop clients, delivered from the Cisco Webex cloud. Sign inside on your device utilizing a QR code or your Webex download. The hands-free, voice activated experience in Webex Expert on Demand takes advantage of Glass's powerful multicore processor, enhanced camera quality, increased power and battery life, and transparent head mounted display to provide digital information in users' line of sight to deliver hybrid work experiences. Table 2 describes the included features and the availability of each feature to users with the EA, NU and AU buying models. For any meeting, the earliest you can join is five minutes before the meeting is scheduled to start. In both cases Cisco hosts, manages, and assures redundant customer dedicated routers (VPN router or SD-WAN vEdge) with Internet access in the Cisco UCM Cloud data center region(s) where service is required. An agent collects the address and routes the call to the correct Public Safety Answering Point (PSAP). No growth is included. Sign in to https://admin.webex.com and go to Groups. Availability of Meetings and Calling by deployment model. When you choose Cisco Collaboration Flex Plan Meetings, you receive entitlements to a bundle of features. PDF Expert on Demand overview - Cisco Expert on Demand now supports 1080p video resolution during calls, allowing remote experts to view shared content more clearly. We've also improved video quality, by including a Higher frame rate for shared content (15fps), and improved image stabilization for captured video content. You need the following to use Expert on Demand: A computer to install software to control your RealWear HMT-1 device. Click Delete to confirm that you're removing the license assignment. Before you sign in to Webex Expert on Demand, check if another user is already signed in. In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services, and complementary third-party equipment in easy, predictable payments. Open the RealWear Companion on your mobile device to generate a QR Code. It provides an on-net path (VoIP) for participants to join meetings from their existing IP phones with no change in behavior or training required. This is incremental to the included 1 GB per-user NBR storage entitled with EA and NU. MacOS 10.13 and later on a supported Mac. License assignments don't apply to users who are added to the organization with a specific license assigned at the time of user creation. The capacity provides advanced multimodal firewall traversal and access services for secure voice, video, instant messaging and presence, directory, and visual voicemail outside your enterprise firewall without the need for a VPN. Access the entry level tier for a dial-tone and basic calling capabilities on basic devices. We can help you reduce total cost of ownership, conserve capital, and accelerate growth. This is shown by the (always checked) Future users check box on the organization licenses assignment page. Cisco UCM Cloud offers voice, video, messaging, presence, emergency, mobility, team collaboration, and soft client solutions enabled by Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Emergency Responder 911, Cisco Expressway, and Cisco Jabber bundled into a cloud consumption model. Webex Expert on Demand and RealWear Transform your frontline with hands-free collaboration Instantly connect your team with remote experts for real-time assistance to get work done, anywhere, anytime. Use a voice keyboard to control your RealWear HMT device or use dictation mode to input information with natural language. It is feature-rich and can be combined with other services on the Cisco router platforms to provide an all-in-one branch-office solution that saves valuable real estate. Cisco Webex Expert On Demand; Small Business. What is the Webex and Augmentir solution? Webex Expert on Demand enables hybrid work by bringing collaboration to the frontline withaugmented reality devices. On the License assignment page, there is a separate setting to choose license preservation for group transitions. Table 3 shows the add-on features by buying model that are available for purchase. You have the flexibility to transition from on-premises or partner-hosted to a cloud deployment and vice versa. In the Apply Scope section, you can determine the scope of how you want to apply the license change by selecting one of the following: If you select Existing users, the license modifications apply to all the existing users of the organization after you click Save. Usage in excess of committed amounts is invoiced monthly in arrears at the discounted rate. Then, follow the steps to sign in to Webex Expert on Demand. Webex automatically assigns the selected licenses to users when you add them to the organization. If you're in a VDI environment, make sure you're using a supported platform for virtual backgrounds. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. We've updated the on-screen controls to include exposure levels, that you can use when you're in a call. Hybrid work demands seamless communication from anywherefor everyone. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Cisco may also deactivate or delete your free account and any related data if you exceed the 5-GB storage limit per user. RealWear Navigator-520 is compatible with Webex Expert on Demand. Add-on licenses for Access phone not associated with a knowledge workers. Flexible payment solutions to help you achieve your objectives. Contact your account team to enable it for your organization. When you remove a service from a license assignment, or delete the license assignment, you get two options with license preservation. Configure your RealWear HMT for use with Webex Expert on Demand. Yes, you can assign or remove services for existing users if you check the Existing users check box. If a user is in multiple groups, the user gains licenses from the assignments applied to all their groups (unless there would be a duplicate assignment). Enterprise. This information is subject to change without notice. This action does not remove any licenses that were previously assigned to users.

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